Advice and support
Get Support
Contact Bromley Mencap.
Telephone us on 020 8466 0790
(Monday to Friday, 9am to 5pm)
or use our online enquiry forms.
Get Support
Contact Bromley Mencap.
Telephone us on 020 8466 0790
(Monday to Friday, 9am to 5pm)
or email us your requirements.
Advice and support
Free advice, support and information that will help you find solutions and move your life forward.
Bromley Mencap provides a wide range of advice and support services to assist disabled children, disabled adults, their families and carers. Whether it is information around welfare benefits, budgeting and other finance matters, or advice with daily living skills, healthy lifestyles, or using social media and technology, our services are here to support disabled people and to access other community services and activities.
Our helpline is open on weekdays between 9am and 5pm and can signpost to all of our other services and those provided by other organisations.
In addition, as part of Bromley Well, we provide support to adults with physical disabilities, learning disabilities, learning difficulties and autism, as well as young carers and mutual carers. These services provide advice, information and support, as well as workshops and support groups.
Please note that the helpline is unable to provide support in emergency situations, and in particular if you or someone else is in danger, you should call 999 or go to A&E. The local service for mental health crises is run by Oxleas NHS Trust, and the Mental Health Crisis Line can be found on 0800 330 8590 (24 hour service).
Helpline
Our helpline provides information and support for disabled people, their families and carers on a wide range of issues.
Need to know
- Monday to Friday from 9am to 5pm on 020 8466 0790.
- Support with welfare benefits, education, health and more.
- Access to other Bromley Mencap services.
Cost of Living project
Support for people with money challenges. Free advice including help with energy costs, debts, budgeting and benefit claims.
Need to know
- Get support with money challenges.
- Help with debt and budgeting.
- 1 to 1 sessions and group workshops.
Young carers support
Support for young people who care for others. We support Young Carers aged 4 to 19 to manage caring relationships whilst enjoying childhood. Provided as part of Bromley Well.
Need to know
- Opportunities to meet with other young carers.
- Have fun, discuss any worries and try out new activities.
- Workshops to help develop your practical life skills.
Support for adults with learning disabilities
This Bromley Well service supports people with learning disabilities and learning difficulties. You must be aged 18 years and over and not have other services from Bromley Council.
Need to know
- Available to all living in Bromley.
- Coping strategies to live independently.
- Help with form filling, phone calls, applications and more.
Support for adults with physical disabilities
This Bromley Well service supports people with physical disabilities. You must be aged 18 years and over and not have other services from Bromley Council.
Need to know
- Available to all living in Bromley.
- Coping strategies to live independently.
- Help with form filling, phone calls, applications and more.
Mutual carers support
Support for people in mutually caring relationships when there is one person aged 55 and over, with a disabled adult son/daughter/sibling living at home. Provided as part of Bromley Well.
Need to know
- Help to remain independent.
- Get emotional support and learn new skills.
- Attend support groups and workshops.
